Privacy Policy
Last updated: 11 July 2025
1. Introduction
MK Studio ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact details (email address, phone number)
- Business information (company name, industry, role)
- Communication preferences
- Information you provide in forms, surveys, or correspondence
- Technical information (IP address, browser type, device information)
- Website usage data and analytics
3. How We Collect Information
We collect information through:
- Direct interactions (contact forms, email, phone calls)
- Website analytics and cookies
- Third-party services (Google Analytics, social media platforms)
- Business networking events and referrals
4. How We Use Your Information
We use your personal information to:
- Provide and improve our services
- Respond to inquiries and communicate with you
- Send marketing communications (with your consent)
- Analyze website usage and improve user experience
- Comply with legal obligations
- Protect our business interests and prevent fraud
5. Information Sharing and Disclosure
We may share your information with:
- Service providers and contractors who assist in our operations
- Professional advisors (lawyers, accountants, consultants)
- Government agencies when required by law
- Third parties with your explicit consent
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Make a complaint about our handling of your information
9. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
13. Complaints
If you believe we have breached your privacy, you can make a complaint to us using the contact details above. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.